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Improving Your Customer Experience With Virtual Assistants

Thursday, September 28, 2017

We're all familiar with the term 'customer service' but many are less so with the relatively new phrase of 'customer experience'. Yet, it's more important than ever and is viewed by many companies as a major opportunity to set themselves apart from the competition.

Here we explain... what customer experience really means, why it's so important now, how it helps your business and why VAs offer the best support option. 

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Maximize Your Online Marketing Efforts With Specialized Virtual Assistants

Friday, February 17, 2017

Hiring a virtual assistant with online video production and editing experience can help you reach new customers quickly, to say the least. As more and more people spend their free time watching online video content, businesses have greater opportunity to connect with new customers, as well as show-off new products and services. 

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Free Holiday Gift Ideas

Friday, December 16, 2016

Have you thought about what you are going to give your clients for the holidays? How about your prospects and followers? 

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The Best Ways To Efficiently Conquer Overwhelm

Friday, June 17, 2016

It feels like the days are going by faster, and the months are becoming much shorter. The other day feels like the initial day of the year, yet the year is quickly comes to a close and we wonder where the year went. Sound familiar? 

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5 No-Nos To Keeping Social Media Followers

Thursday, June 09, 2016

This is a post I’ve been meaning to do for a while. Excuse the blunt message this week, but I want to cut right through the BS. I often have people come to me asking for help with social media or asking why they aren’t seeing success with their social media efforts. Truth be told, the answer isn’t the same for everyone. Each business and account has it’s own unique concoction to finding success. However, I can tell you, that after having a very quick look, more often than not I see these social media mistakes over and over again...literally on a daily basis. These mistakes can easily be fixed and without much effort. In turn, this both makes me sad and frustrated at the same time. 

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Utilizing Email Marketing Strategically

Thursday, March 31, 2016

Email marketing is a really effective tool in the world of eCommerce and it's a reasonably cost-efficient method for obtaining clients/ customers, which you could continuously keep in contact with.

When email marketing is done right, it can yield phenomenal results and also generate brand-new clients/ customers regularly. If it's done improperly, your email campaigns can potentially frustrate the recipients and have them either unsubscribing or sending your emails directly to their spam folders. 

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The Miracle I Had Been Praying For

Wednesday, February 10, 2016

I’m really excited to share something with you. Often I’m asked how I started my business or how did I know how to do it. You might be surprised to find out that it wasn’t from the skills I learned in college. Despite the fact that I have a Bachelor's degree in marketing and a MBA, the education I received was not instrumental in the success of Rescue Me. Yes, it helps to have a broader knowledge of business and how businesses run. However, I owe it all to the VMF Roadmap. Once I found it, I knew it would change the course of my life.  

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It's Story Time!

Friday, December 18, 2015

This week, I talk about a couple stories on why listening is so important. When you don't use your ears more than your mouth, mistakes happen.


 

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Top 5 Social Media Networks For Business Owners

Thursday, October 01, 2015

When the earliest companies came to Facebook several years ago when it was first ramping up, intending to set up web pages similar to the ones people had, it was thought to be a grand experiment. Now, over 5 years later, we've seen the results, and undoubtedly they're extremely encouraging.

Connecting with customers through social media networks is a very easy way to develop a brand or client base. Here are the leading social media networks to utilize in order to establish your presence in the new media era. 

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The Ungrateful Client - Take Caution In What You Suggest

Thursday, August 06, 2015

How do you manage a person in your life that's ungrateful? This is a hard question whether you're discussing individual or business life, and it may take every ounce of patience and understanding on your behalf. Luckily, the ungrateful client - or somebody that can be described as "serially" ungrateful - is few and far between. The majority of people tend to be practical with their expectations and will be perfectly satisfied if they can see that you have actually done the job that you were asked to carry out. It's challenging to convey to an individual, who’s unreasonable and uneducated in your area of expertise, exactly what is reasonable to expect. 

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